Refund and Returns Policy

At GopaShop.Pk, customer satisfaction and product integrity are our top priorities. Due to the nature of our personal care products, we enforce a strict No Return, No Exchange policy to ensure hygiene and safety.

Policy Overview:

  • All Sales Are Final: Once an order is confirmed and shipped, it cannot be returned or exchanged.

  • No Returns: We do not accept returns, even if the product remains unopened.

  • No Exchanges: Product exchanges are not allowed under any circumstances.

Damaged or Incorrect Orders: If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with proof (photos or videos) at support@gopashop.pk. Our team will review the issue and assist you accordingly.

Order Cancellations:

  • Cancellations are only possible before dispatch. Once the order is shipped, it cannot be canceled.

By placing an order with GopaShop.Pk, you acknowledge and agree to our refund and return policy. For further assistance, contact: